37 Hours per Week – Term Time only (39 + 1 week)

Mon – Thurs 8:00am – 4:00pm Fri 8:00am – 3:30pm

HCC Grade D FTE £27,780 - £30,564 Actual £24,371.64 - £26,814.00

Do you have a passion to change young lives? Do you thrive in a fast-paced environment where no two days are the same? If you are organised, approachable and caring then you may be the person we are looking for to join our dynamic Pastoral Support Team as soon as possible.

As our Pastoral & Family Support Officer, you will work as a key member of the school’s Pastoral Team, providing flexible and targeted support across attendance, family engagement, pupil welfare, behaviour and pastoral intervention.

The principle focus of this role will be to improve pupil attendance and reduce persistent and severe absence, particularly for pupils where family circumstances, wellbeing, behaviour or disengagement are creating barriers to regular attendance.

The successful candidate will also:

• Undertake planned and responsive home visits
• Provide additional cover as a Deputy Welfare Officer, supporting welfare needs of pupils at break and lunch
• Provide operational cover and support for Deputy Heads of Year
• Participate in the school’s On Call system as directed
• Deliver targeted interventions for pupils whose attendance, behaviour, wellbeing or engagement is creating a barrier to successful participation in school

Full details of this role can be found in the Role Profile.

There is an element of lone working and home visits with this role and these will be undertaken in accordance with the school safeguarding, risk assessment and lone working procedures.

COLLEGE VISION

The Pastoral & Family Support Officer will contribute directly to our vision of:

An Inclusive Environment Where Everyone Thrives

And our commitment to:

Together We Thrive – Respect | Enjoy | Participate | Succeed

Essential skills & experience:

• Experience of working effectively with secondary-aged pupils and families
• Experience of supporting children or young people experiencing barriers to education
• Confidence in managing challenging pupil behaviour
• Confidence in communicating with and challenging parents/carers appropriately
• Ability to deliver effective 1:1 and small group interventions
• Have an appropriate First Aid qualification (or undertake relevant training)

Desirable skills & experience:

• Experience of attendance, pastoral support, family liaison, youth work, welfare, behaviour support or a related field

What Swanmore College can offer you:

• Free on-site parking
• Free Staff Membership of our Fitness Suite with exclusive staff only times
• Staff extra-curricular activities such as Yoga and Football
• Access to a wealth of Continuing Professional Development, such as TES Develop
• Free refreshments and fresh fruit
• Employee Assistance Programme
• Free Microsoft Office for home

The role profile, application form and equalities monitoring form can all be found below for download. Your completed forms should be sent to Mrs M Smith (HR & SLT Officer) at  recruitment@swanmore-sec.hants.sch.uk .

Please be advised that occasionally the application form may not download if you are using an iPhone or iPad. If this should happen, please email recruitment@swanmore-sec.hants.sch.uk and we would be happy to send you the forms via email.

Swanmore College and Hampshire County Council are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.

All successful candidates will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.

We reserve the right to close the advert early dependent on numbers and quality of applicants.

Closing date:-           9am Monday 5 October 2026

Interview date:-       Thursday 8 October 2026